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Booking, Deposits and Cancellation
When you make a booking we will keep the room for you and expect you to arrive as agreed.
Before such a booking is valid, we need to have received payment as follows:
- if booking less than 3 nights everything must be paid in advance.
- if booking 3 nights or more, two nights must be paid in advance
+ 40% for the rest of nights if the booking is in the period 1. November - 30. April
+ 20% for the rest of nights if the booking is in the period 1. May - 30. September
The remaining amount must be settled upon your arrival. Of course you can have a look around first! :-)
If you have requested airport-transfer it must be paid in advance too.
You must make a deposit of 1000 THB at check-in. This will be refunded in full when you check out, given that the rooms and inventory is in the same state as when you arrive.
If you need to cancel a booking, please do it as early as possible. We will refund payments made as follows:
- From all returnable amounts we subtract 650 THB to cover transfer costs and administration.
If you need Private Airport Transfer please read about it first on the "Apartments and Prices"-page.
For a lost key we charge 1200 THB, to cover costs for the locksmith and the replacement of the lock.
Our rooms are all non-smoking rooms. But all our rooms have a balcony and ashtrays are provided. :-)