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Booking, Deposits and Cancellation

  • Booking
    When you make a booking we will keep the room for you and expect you to arrive as agreed.

    Before such a booking is valid, we need to have received payment as follows:

    - if booking less than 3 nights everything must be paid in advance.

    - if booking 3 nights or more, two nights must be paid in advance
    and additionally:
      + 40% for the rest of nights if the booking is in the period 1. November - 30. April
      + 20% for the rest of nights if the booking is in the period 1. May - 30. September

    The remaining amount must be settled upon your arrival. Of course you can have a look around first! :-)
    If you have requested airport-transfer it must be paid in advance too.



  • Deposit
    You must make a deposit of 1000 THB at check-in. This will be refunded in full when you check out, given that the rooms and inventory is in the same state as when you arrive.



  • Cancellation conditions
    If you need to cancel a booking, please do it as early as possible. We will refund payments made as follows:
    Days left
    before your stay
      - we return
    60 days or more90%
    30-59 days 60%
    15-29 days 30%
    7-14 days 20%
    6 days or less 0%
    - Money will be returned within 8 business days
    - From all returnable amounts we subtract 650 THB to cover transfer costs and administration.

  • About Private Airport Transfer
    If you need Private Airport Transfer please read about it first on the "Apartments and Prices"-page.

  • Other terms
    For a lost key we charge 1200 THB, to cover costs for the locksmith and the replacement of the lock.

    Our rooms are all non-smoking rooms. But all our rooms have a balcony and ashtrays are provided. :-)


  • © 2011 Ya-Nui Resort Co Ltd
    9/25 Moo 6, Soi Ya-Nui
    Rawai Beach,
    83130 Phuket
    Thailand

    Management
    email:
    Web: www.yanuiresort.com
       Reception
    Open:
    8:00 a.m. - 01:00 a.m.
    - check-ins (on confirmed bookings)
    is accepted around the clock.


    email:
    Skype: yanuiresort
    Tel:      
      Eng, Thai    +66-76-613-597
      Mobile: +66-81-088-6848
      Tel / Fax: +66-76-613-597
       Restaurant & Room Service
    Open:
    8:00-till late evening
    - always hot kitchen!



    email:  
    Web:  yanuiresort.com/menu/
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